Online retailers accuse DHL of poor planning and long delivery times - Business Insider

Our shipping will be as shown in the order confirmation. You can track your package by mobile phone using the order confirmation

The delivery time within Germany is 3-7 working days. Depending on the situation, this can be extended by 1-3 working days.

Important : Dear PureMySmile customers,

Due to the current high demand for our products, delivery times may unfortunately be delayed. We do our best to process and ship your order as quickly as possible. However, delivery times can currently be between 6 and 12 days. We ask for your understanding. We thank you for your patience and trust.

Deviations may also occur on holidays, special days or weekends, as we usually ship a large amount of stock on weekends.

If your order has not arrived yet, please contact us immediately at kundenservice@puremysmile.de. We always do our best to ensure that you have your package in your hands as quickly as possible.

Shipping costs are 0.00€. Taxes, shipping and VAT are included in the price when you purchase.

If you have provided an incorrect address when ordering or do not accept the package upon delivery, you will have to pay additional shipping costs or other fees.